Shipping policy

Shipping Policy

Last updated: June 2026

Thank you for shopping with SrijanbyKARA. We take great care in packing and dispatching every handcrafted order. Please read our shipping policy below.

1. Order Processing Time

  • All orders are processed within 2–5 business days after payment confirmation.
  • Customised or personalised orders may take 7–14 business days to process.
  • Orders are not processed on Sundays or public holidays.

2. Domestic Shipping (Within India)

  • We ship across India via trusted courier partners.
  • Standard delivery typically takes 5–8 business days after dispatch.
  • Expedited shipping options may be available at checkout for select pin codes.
  • Free shipping may be offered on orders above a certain value — check our website for current offers.

3. International Shipping

  • We ship to select international destinations.
  • International delivery typically takes 10–20 business days depending on the destination country and customs clearance.
  • International customers are responsible for any customs duties, taxes, or import fees levied by their country.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order weight.
  • Any applicable taxes or duties for international orders are the sole responsibility of the customer.

5. Order Tracking

  • Once your order is dispatched, you will receive a confirmation email with a tracking number.
  • You can use this tracking number to monitor your shipment via the courier partner's website.

6. Packaging We believe in sustainable and secure packaging. All our products are carefully packed to ensure they reach you in perfect condition, with eco-friendly materials wherever possible.

7. Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 48 hours of delivery at [your email] with your order number and photographs of the damage.
  • In the rare case of a lost shipment, please reach out to us and we will coordinate with the courier partner to resolve the issue.

8. Incorrect Address Please ensure your shipping address is accurate at the time of placing the order. SrijanbyKARA is not responsible for delays or non-delivery due to an incorrect address provided by the customer. Re-shipping charges may apply.

9. Contact Us For any shipping-related queries, please reach out to us at: 📧 support@ srijanbykara.in